Return & Refund Policy

At MODORZY, we want you to be happy with your purchase. If there is an issue with your order, please contact us and we will do our best to make it right.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return, your item must be:

• Unused and unopened

• In its original packaging

• In the same condition in which you received it

• Accompanied by proof of purchase or your order number

To request a return, please contact MODORZY customer support before sending any item back. Returns sent without prior authorization may not be accepted.

Return Shipping

For returns due to a change of mind, ordering the wrong item, or other reasons not caused by MODORZY, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is due to an error by MODORZY or the product arrived damaged or defective.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged, defective, or you receive the wrong item, contact us as soon as possible and provide your order number along with clear photos of the item and packaging.

If the issue is confirmed, we will work with you to provide an appropriate replacement or refund at no additional cost.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process and post the refund to your account.

Digital Products

Due to the nature of digital products, digital downloads and digital games are generally non-returnable and non-refundable once they have been delivered, accessed, or downloaded, except where required by applicable law.

If you experience a technical problem accessing your digital product, please contact us and we will help resolve the issue.

Promotional & Free Items

Complimentary, promotional, or free bonus items included with an order have no cash value and are not eligible for a separate refund.

If a qualifying physical product is returned, any promotional items included with that purchase may also need to be returned.

Exchanges

If you receive a damaged, defective, or incorrect product, please contact us so we can determine the best solution.

For other exchanges, we recommend returning the eligible item and placing a new order for the product you would like.

Cancellations

If you need to cancel or change an order, please contact us as soon as possible.

We cannot guarantee that an order can be cancelled or changed after it has entered processing or has been shipped.

Contact Us

If you have questions about a return or refund, please contact MODORZY through the contact information provided on our website.

Please include your order number when contacting us so we can assist you quickly.

MODORZY — Made for Happy Times.